Hi Marley Status

Verizon Wireless increased message delays and failures

Identified - Verizon Wireless has reported that they're experiencing message delays and failures from a subset of numbers. We will provide additional context or updates as soon as they become available.
Jan 14, 2026 - 19:35 UTC

About This Site

Welcome to the Hi Marley Status Page! Subscribe for updates about support incidents and scheduled maintenance.

If you have any questions, please email our support team at support@himarley.com

API Operational

Messaging Operational

Mobile app Operational

Web app Operational

User management Operational

UAT (Testing environment) web app Operational

SFTP Operational

E-mail notifications Operational

Webhooks Operational

Surveys Operational

Insights Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 15, 2026

No incidents reported today.

Jan 14, 2026

Unresolved incident: Verizon Wireless increased message delays and failures.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

Analytics system upgrade coming 1/6/26

Completed - The scheduled maintenance has been completed.
Jan 7, 02:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 02:00 UTC

Scheduled - Hi Marley will be performing a proactive system upgrade on January 6 at 9:00 PM ET, which will require a 30-minute scheduled maintenance window.

During this maintenance, we will be upgrading our reporting and analytics backend to improve reliability and performance.

What to expect during the maintenance window:
- Users will be able to log in and log out normally
- Messaging and all standard platform functionality will remain fully operational
- Some reports and dashboards may be temporarily unavailable or delayed

No action is required from your team. Once maintenance is complete, all reporting functionality will be fully restored. If you have any questions or concerns, please reach out to support@himarley.com.
Dec 19, 20:05 UTC

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.